One of the most important things when making any purchase is your experience. Having a fence installed is more than just a purchase: you’re trusting someone to do work in your own yard! Plus, like with any purchase, you’re spending money and making an investment. That means you deserve to be treated with kindness and respect!
Asking the right questions about your fence company
There are a few things to look for when you’re choosing a fence company. Specifically, you should ask yourself the following questions:
1. Are they friendly and helpful when you talk to them?
Whether you call on the phone or visiting the location in person, this is one of the first signs you’ll notice. Are they being attentive to your needs? Do they seem annoyed when you ask questions? These are things that might clue you in on how the rest of your experience will go.
2. Is the fence estimate scheduled in a timely manner?
You have lots of things to do, and you don’t have time to wait around. The cost of the project may play a role in your decision, and it’ll also impact how you budget for the project. Therefore, “How much will it cost?” is one of the first things you’ll need to know. Going back to point #1, you’ll also want to pay attention to whether your estimator is helpful and polite.
3. Is the sales process efficient?
Again, you’re busy, so if the sales process is going to slowly and you’re itching to enjoy your brand new fence, that may mean it’s time to move on to another company. They need to be friendly, but it can’t be all talk—the job also needs to get done!
4. Is there financing available if you need it?
Don’t want to pay for your whole fence up front? Understandable! If this is the case, you’ll want to work with a company that has financing available—and just like getting an estimate, this is information you’ll need early on in order to make your decision.
5. Does the fence company use high quality materials?
If you’re investing in a fence, you should make sure it will last. See whether the company offers a good warranty. Most will warranty their fences for one year, but if they’re willing to go beyond that, this is a sign they stand behind the materials they use. It also allows you to feel confident that you’ll have their help even if something does go wrong.
Weighing the cost against the quality
One of the most important steps in choosing a fence contractor is deciding just what you’re paying for. Is it worth it to spend a little extra on a company that’s easy to deal with, or would you rather spend less and have a less pleasant experience? The same goes for the quality of the materials. Maybe it seems like a good idea to save money now, but you could end up spending more later if the quality is poor. This is where having financing options available may allow you to make a better decision without the sacrifice of paying the full cost at once.
At The Fence Authority, we know all of the things that go into making someone’s shopping experience phenomenal when they’re looking for fence installation in West Chester, PA. Therefore, we know you should be asking all of these questions!
Whatever you choose, you need to make sure it’s the right decision for you. If you don’t have a good feeling about the contractor, don’t work with them! Make sure you find a contractor who will give you a great experience as well as a fence that will last many, many years to come.